European Network Testing Service
For my final placement I worked alongside the Vodafone Management Team (VMT) who oversaw the European Network Testing (lab) Service (ENTS).
This placement gave me a good amount of experience working alongside a third party, Capgemini. While Capgemini are responsible for much of the day-to-day operation of the physical lab locations, Vodafone provided the oversight and governance ensuring that KPIs and SLAs were met to provide the best service for our service users.
My first project within the team was to update and reimplement our information portal using the Microsoft Sharepoint suite of tools. As part of this, I was tasked with merging our existing document share with the previously separate portal, ensuring that permissions and access was respected to prevent potential security issues.
On completion of the portal, it was merged with the department EMBRACE initiative - a site created to consolidate information and access to all relevant parts of Networking chapter of the company. Alongside this launch, I presented the new portal in the Networking management meeting alongside my peers - a great opportunity to further work on my presentational skills.
Before departing this role, I was given the opportunity to take charge of a security related task to audit all files in the team’s document store. This store contained well over 30,000 files and would have taken weeks to manually flag and alter each file.
By using a combination of Power Automate as well as PowerShell scripting, I was able to reduce the process down to a matter of hours, and subsequently minutes providing a robust and comprehensive solution which would allow ongoing audits to be completed as files are actively added to the document store.
On completion of this functionality, I was also responsible for creating comprehensive, standardised documentation which explains use, technical reasoning and troubleshooting. I also guided handover sessions to ensure functionality and maintenance can be carried out by colleagues.